Refund policy

Thank you for shopping at Whisper The Brand.

We hope you love your purchase. However, we understand that sometimes things don't work out. Here’s our return and refund policy:

Returns

• Defective Products: If you receive a damaged or defective product, please contact our customer support team within 14 days of receipt. We will provide a replacement or refund. 

Refunds

• Refunds will be processed to the original payment method.
• Please allow 30 business days for the refund to process.

How to Return a Defective Product:

1. Contact Customer Support: Please contact our customer support team to initiate a return.
2. Packaging: Carefully repackage the defective item(s).
3. Shipping: Ship the package to the return address provided by our customer support team.
4. Proof of Purchase: Please include a copy of your purchase receipt or order confirmation with your return.

Additional Notes:

• Sale Items: Sale items are final sale and cannot be returned or exchanged.
• Shipping Costs: Return shipping costs for defective products will be covered by Whisper The Brand.

For more specific information or assistance, please contact our customer support team.